STANDARD REFUND TERMS

Products purchased from PHXHUB may be refunded only if canceled within 30 days of the date of the transaction.

Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk.  Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.

Note: If a refund back to the original payment method is not possible, a refund to your PHXHUB balance can be offered as an alternative.

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by PHXHUB in accordance with the terms and conditions of the applicable product or service agreement (Terms of Service). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

• Hosting (annual term only, monthly plan within 48 hours of renewal date)

PRODUCTS NOT AVAILABLE FOR REFUNDS

• Website Design Build Fee

PAYMENT METHODS WITH SPECIAL REFUND TERMS:

Please note that all payment processors have different policies and requirements for refunds and there are some payment methods that are not eligible for a refund under any circumstance. 

However, we can offer refunds to your PHXHUB Balance and/or to PayPal in case when you provide a valid PayPal account that belongs to you.